Andrea Martinez

At Charger Logistics, I lead customer-facing teams and manage 30+ strategic transportation accounts across the United States, Mexico, and Canada. I coordinate dispatch, operations, billing, safety, and carrier teams to protect service levels and on-time delivery.

Previously at DAFreightServices, I managed strategic transportation accounts while leading Account Executives responsible for daily execution, customer communication, and operational performance. I investigated shipment exceptions, analyzed KPIs, and turned performance findings into practical service improvements.

My work centers on cross-border logistics, order management, shipment coordination, escalation management, documentation control, and customer operations. I build strong client relationships through proactive communication, regular business reviews, and transportation solutions aligned with operational requirements.

At GrupoLevanter, I improved internal processes for client acquisition, retention, and service efficiency while coordinating projects, resource capacity, onboarding, and performance tracking. I bring 10+ years of transportation, logistics, account management, and team leadership experience.