Andrea Lee

Increased external sales rep engagement by 60% and supplier initial onboarding completion by 25% through strategic improvements to the sales rep mobile app and search functionality. Decreased duplication of new facility and provider creation by 40% by implementing business rules and data cleaning, which also increased completion of 3 e-prescribe cycles by 25%.

Decreased patient wait times at the call center by 8% by implementing Interactions Effectiveness Scoring as foundational to the Automated Next Best Action model. Drove Interactions Entity Standardization to facilitate accurate and actionable reporting, forming the basis of the Automated Next Best Action model.

Decreased the cost of initial site valuation by 35% by creating a cost estimation tool and automating complex building science engineering calculations. Increased new business by 50% by rolling out the cost estimation tool, resulting in winning new contracts totaling $9M.

Collaborated with design teams to create preliminary design concepts optimized for multiple platforms and worked with engineering to implement and iterate. Drove go-to-market activities for genomic and proteomic sequencing, defining target customers, messaging, and offers.

Owned the design, development, validation, and maintenance of company-wide reports, analyses, and dashboards to drive key business decisions that grew both margin and sales. Partnered with technology leads to develop new features in reporting tools and socialized stakeholders to technology work in the pipeline.

Completed a program focused on product management principles and practices. Gained expertise in various aspects of product lifecycle management.

Obtained certification in web development through an immersive program. Developed skills in various web technologies and programming languages.

Studied English literature and language, developing strong analytical and communication skills. Gained a comprehensive understanding of literary theory and critical analysis.