Open to opportunities

Andrea Bolognese

@andreabolognese

Message

Client-focused account manager and SaaS workflow specialist.

United Kingdom

Message

What I'm looking for

I am looking for a role that values collaboration and innovation, where I can leverage my skills in account management and SaaS solutions to drive client success and contribute to team growth.

I am a dedicated Account Manager with a strong focus on client satisfaction and SaaS workflow optimization. Over the past three years at Concentrix, I have successfully managed Adobe Sign clients across the EMEA region, providing consultative support and ensuring seamless onboarding and account expansion. My expertise in Salesforce CRM has enabled me to effectively manage leads and customer pipelines, while my analytical skills have helped identify workflow gaps and recommend scalable solutions.

In addition to my role at Concentrix, I have built a successful freelance career as a Visual Consultant and Digital Illustrator. I have delivered visual solutions for clients in the gaming and publishing industries, aligning my art delivery with agile production needs. My ability to manage multiple projects and deadlines has resulted in a strong freelance brand, with over 1,000 custom card designs and numerous accolades, including a 5-star review rating across platforms.

Experience

Work history, roles, and key accomplishments

Sales Account Manager

Concentrix

Nov 2020 - Present (4 years 7 months)

Managed Adobe Sign clients across the EMEA region, supporting onboarding, license management, and account expansion. Utilized Salesforce to manage leads and customer pipelines, delivering consultative support for Adobe Campaign. Tracked KPIs, coordinated escalation resolution, and identified workflow gaps to recommend scalable solutions.

Salesforce CRM Adobe Sign Onboarding Microsoft Office Client Relationship Management Presentation Skills

Visual Consultant & Digital Illustrator

Freelance

Aug 2020 - Present (4 years 10 months)

Delivered visual solutions for clients in gaming and publishing, aligning art delivery with agile production needs while managing projects remotely. Created assets for Write Warz, coordinating with sprint-based development and managing deadlines, revisions, and communications for 4+ monthly projects. Utilized Trello, Slack, and Adobe Suite for production coordination and narrative design.

Concept Art Photoshop Visual Storytelling Project Coordination Adobe Suite

Education

Degrees, certifications, and relevant coursework

Concentrix

Certifications, Professional Development

Completed internal training and certifications in Adobe Sign & Adobe Cloud Ecosystem, Salesforce CRM & Pipeline Management, B2B Sales & Consultative Techniques, Presentation & Communication Skills, Client Retention & Account Growth Strategies, and Workflow Optimization & SaaS Support Best Practices.