Open to opportunities

André Cunha

@andrcunha

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AI Trainer with expertise in voice model development and customer relations.

Germany

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What I'm looking for

I'm looking for a role that fosters innovation and collaboration in AI and marketing.

I'm André Cunha, an AI Trainer currently based in Chemnitz, Germany. My journey in the tech industry began with a strong foundation in Business Administration, which I complemented with a postgraduate degree in Digital Marketing. I have a passion for artificial intelligence, particularly in developing Brazilian Portuguese voice models. My role at Babel Audio involves collaborating with technical teams to enhance the quality of speech data, ensuring naturalness and linguistic diversity in AI systems.

Previously, I worked as a Customer Relationship Analyst at Stone Payments in Rio de Janeiro, where I honed my skills in client communication and support. I focused on building strong relationships with business owners, understanding their needs, and providing tailored solutions. Additionally, I authored the Zeta Project, an innovative e-book that explores the advancements in AI while weaving a science fiction narrative, showcasing my creativity and technical knowledge.

Experience

Work history, roles, and key accomplishments

Current

AI Trainer

Current

Babel Audio

Dec 2024 - Present (7 months)

Working on the development of Brazilian Portuguese voice models by contributing to the collection and validation of speech data for training conversational artificial intelligence. Responsible for recording voice samples with different variations in tone, rhythm, and intonation to ensure naturalness and linguistic diversity.

Voice Model Development AI Training Linguistic Diversity Data Validation

Customer Relationship Analyst

Stone Payments

Feb 2020 - Dec 2023 (3 years 10 months)

Managed daily direct contact with business owner clients to resolve demands via email, WhatsApp, or phone, predominantly through telephone communication. Educated clients on product functionality, offered insurance, and monitored goals to improve solutions.

Customer Relationship Management Customer Support Communication Skills Product Education Data Analysis

Writer

Zeta Project

May 2023 - Sep 2023 (4 months)

Created, wrote, and designed a personal e-book project focused on advances in artificial intelligence, narrated by an AI named Zeta. Explored the practical applications of AI, particularly GPT Chat, for content creation while weaving in an innovative science fiction narrative.

Content Creation E Book Production Artificial Intelligence

Education

Degrees, certifications, and relevant coursework

Descomplica

Postgraduate, Digital Marketing

Currently pursuing a postgraduate degree in Digital Marketing, focusing on advanced strategies and tools for the digital landscape. This program enhances my understanding of online marketing principles and their application.

Estácio de Sá

Bachelor's Degree, Business Administration

Completed a Bachelor's degree in Business Administration, gaining comprehensive knowledge in management, finance, and marketing. This program provided a strong foundation in business operations and strategic planning.

Growth Machine

SDR Training, Sales Development Representative

Completed specialized training in Sales Development Representative (SDR) techniques, focusing on lead generation, prospecting, and sales outreach strategies. This program equipped me with essential skills for effective sales communication.

Rock Content University

Specialist, Content Production for Web

Achieved specialization in Content Production for Web, focusing on creating engaging and optimized content for digital platforms. This training covered various aspects of web content strategy and execution.

Hubspot Academy

Certification, Inbound Marketing

Obtained certification in Inbound Marketing from HubSpot Academy, learning methodologies for attracting, engaging, and delighting customers. This program provided a deep understanding of inbound strategies and their implementation.