At MTS SYSTEM, I provided remote phone support for electronic payment terminals, including customers in the French market through JDC-related operations. I identified customer needs, diagnosed issues, explained solutions and followed requests through resolution.
At GRUBS COMPANY, I prospected customers for financing related to photovoltaic panel installations, qualifying needs, presenting offers and following prospects through the commercial process. I also work on independent e-commerce and digital marketing projects using Shopify and digital tools.
