I'm looking for a role where I can improve customer relationships, streamline operations, manage projects, and use CRM tools to support clients and deliver effective results.
Looking for a job
Anderson Michael
@andersonmichael
Results-driven digital entrepreneur specializing in Customer Relationship Management, Virtual Assistance, and Project Management.
NigeriaWhat I'm looking for
I've supported PayMe Soccer Group, eSports Operations Group, and Neeta Apparels by managing customer relationships, schedules, CRM workflows, and targeted email campaigns. My work includes improving communication, engagement, onboarding, reporting, and client support across multiple channels.
As a freelance project manager, I coordinated high-stakes projects, teams, budgets, timelines, documentation, and risk plans. I use HubSpot, Intercom, Freshdesk, and Zendesk to deliver organized, client-focused support and measurable campaign performance.
Experience
Work history, roles, and key accomplishments
PC
Freelance Project Manager
Private Client
Jan 2023 - Oct 2023 (9 months)
Led and delivered multiple high-stakes projects simultaneously, ensuring adherence to timelines, budgets, and quality standards. Served as primary point of contact, identified risks, and coordinated diverse teams to achieve project objectives.
Education
Degrees, certifications, and relevant coursework
DS
Digital Witch IT Support
Certificate, Information Technology
Completed training in customer service, virtual assistance, project management, customer relationship management, email marketing, and technical sales.
Coursera
Certificate, Virtual Assistance
Completed courses in virtual assistance and administrative support.
Alison
Certificate, Email Marketing
Completed courses in email marketing for businesses, basics of email marketing, and audience engagement with email marketing.
Availability
Looking for a job
Location
NigeriaAuthorized to work in
Job categories
Skills
Virtual AssistantCustomer Serviceclient supportCustomer Relationship ManagementProject ManagementEmail MarketingMarketing AutomationLead GenerationTechnical SalesAdministrative SupportSchedulingHubSpotIntercomFreshdeskZendeskSocial Media Content CreationData Entryperformance reportingAudience SegmentationCold EmailReporting
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