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@andersonmacedo
Experienced Operations and Logistics Manager with a focus on optimization.
BrazilI am an experienced Operations and Logistics Manager with over 10 years of leadership in high-performance teams, specializing in process optimization and international trade management. My expertise encompasses import/export operations, supply chain management, customs compliance, and market expansion. I have a proven track record of analyzing KPIs, driving continuous improvement, and implementing strategic initiatives that enhance operational efficiency and foster business growth.
Currently, I lead global operational teams at Bytedance - TikTok, where I ensure customer experience excellence and workflow optimization. I have successfully developed and led teams that achieved over 100% productivity increases and significant improvements in quality assurance. My passion for team development and data-driven decision-making has enabled me to foster collaboration and exceed performance targets in dynamic environments.
Throughout my career, I have managed end-to-end import/export processes, secured key partnerships with major retailers, and developed cost-optimization strategies that improve profit margins. I am now seeking new challenges where I can leverage my expertise in operations and logistics to drive organizational success.
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Work history, roles, and key accomplishments
Bytedance - TikTok
Nov 2021 - Present (4 years)
Leading global operational teams to ensure customer experience excellence and workflow optimization. Responsible for defining and managing OKRs for LATAM and NA, analyzing KPIs, and driving performance improvements. Achieved significant productivity and quality assurance enhancements while fostering a high-performance culture.
Bravos International LLC
Feb 2016 - Oct 2021 (5 years 8 months)
Managed end-to-end import/export processes, including logistics and customs clearance. Led international market expansion and secured partnerships with major retailers. Supervised supply chain operations and ensured compliance with international standards.
Orion Comércio e Importação
Dec 2012 - Mar 2016 (3 years 3 months)
Oversaw the movement of goods across markets, ensuring compliance with customs regulations. Managed shipping coordination and developed cost-optimization strategies while maintaining strong supplier and client relationships.
Sport Club Internacional
Dec 2007 - Sep 2012 (4 years 9 months)
Managed safety compliance during the Beira-Rio Stadium renovation for the 2014 FIFA World Cup. Conducted internal audits and trained teams in compliance protocols, ensuring operational readiness for major events.
Degrees, certifications, and relevant coursework
UPBachelor's Degree, Software Engineering
2023 -
Currently pursuing a Bachelor's Degree in Software Engineering, focusing on software development, programming languages, and system design.
Certificate, International Trade
2012 - 2012
Completed a course in International Trade & Customs Compliance, covering essential regulations and practices for international trade operations.
Software and tools used professionally
BrazilYou can contact Anderson and 90k+ other talented remote workers on Himalayas.
Message Anderson
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