I'm a QA Engineer with more than four years of experience testing SaaS web applications across functional, regression, and UAT cycles.
At TOGAL.AI, I tested product features, onboarding flows, growth experiments, and AI-related issues. I investigated defects, validated fixes, maintained test documentation, and coordinated testing across release cycles.
I also helped implement an automated Slack workflow that improved bug reporting, categorization, and engineering handoff. My work combines QA with technical troubleshooting and customer-support case validation.
Previously, I supported customers and engineering teams at Intapp, IDALKO, Sigma Software Group, and Namecheap by reproducing issues, documenting escalations, troubleshooting applications and databases, and improving support documentation.
