ARAna Ruiz
@anaruiz
Proactive technician with strong communication and problem-solving skills.
Costa RicaWhat I'm looking for
I'm a dedicated Técnico de Reparación with over a decade of experience in technical services and administrative support. My journey began at Electrotec Villalobos S.A., where I honed my skills in managing schedules, coordinating appointments, and providing exceptional customer service. My proactive approach and ability to adapt to changes have allowed me to excel in high-pressure environments.
Throughout my career, I've developed a strong foundation in technical repairs, particularly with PlayStation and VAIO systems. My educational background in Computer Science and Engineering Technologies has equipped me with the necessary skills to tackle complex technical challenges. I pride myself on my organizational abilities and effective communication, which have been instrumental in resolving conflicts and ensuring smooth operations within my team.
Experience
Work history, roles, and key accomplishments
Técnico en Reparación
Electrotec Villalobos S.A.
Jul 2014 - Dec 2024 (10 years 5 months)
Responsible for managing schedules, coordinating appointments, handling correspondence, and providing customer service. Also involved in preparing reports, quotes, and maintaining contact with suppliers while performing technical repairs on PlayStation and VAIO devices.
Education
Degrees, certifications, and relevant coursework
Instituto Nacional de Aprendizaje
Mantenimiento y Reparación de Hornos a Microondas, Microwave Repair
2013 - 2013
Mantenimiento y Reparación de Hornos a Microondas course focused on microwave oven maintenance and repair.
Instituto Nacional de Aprendizaje
Circuitos Eléctricos II, Electrical Circuits
2013 - 2013
Circuitos Eléctricos II course focused on advanced electrical circuits.
Instituto Nacional de Aprendizaje
Instalador de Cableado Estructurado, Structured Cabling
2013 - 2013
Instalador de Cableado Estructurado program focused on structured cabling installation.
Instituto Nacional de Aprendizaje
Circuitos Eléctricos I, Electrical Circuits
2013 - 2013
Circuitos Eléctricos I course focused on basic electrical circuits.
Instituto Nacional de Aprendizaje
Reparador de Audio, Audio Repair
2013 - 2013
Reparador de Audio program focused on audio repair skills.
Universidad Técnica Nacional
Bachillerato Universitario en Ingeniería en Tecnologías de Información, Information Technology
2010 - 2012
Bachillerato Universitario en Ingeniería en Tecnologías de Información program focused on information technology engineering.
Colegio Universitario de Puntarenas
Técnico en Computación Empresarial, Business Computing
2008 - 2010
Técnico en Computación Empresarial program focused on business computing skills.
Colegio Universitario de Puntarenas
Operadora de Computadoras, Computer Operation
2008 - 2010
Operadora de Computadoras program focused on computer operation skills.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Job categories
Skills
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