Anar Manuylov
@anarmanuylov
Customer-focused hospitality professional driving service excellence.
What I'm looking for
I am a proactive, customer-focused hospitality professional with demonstrated experience across front office, night audit, F&B management, and retail sales roles. I consistently deliver personalized service and maintain high standards to ensure guest satisfaction.
In my current role as Guest Services Attendant at Four Seasons Hotel Baku, I perform front office operations, support junior staff, ensure financial controls, and pursue upsell opportunities that enhance revenue and guest experience.
Previously I served as Receptionist/Night Auditor in Salalah, Oman, handling night audits, coordinating with housekeeping, producing reports, and collaborating with finance to ensure billing accuracy. I have managed F&B operations and retail teams, recruiting and training staff and driving sales improvements.
I am attentive to detail, a fast learner, and committed to creating positive guest experiences through clear communication, operational rigor, and a service-oriented approach.
Experience
Work history, roles, and key accomplishments
Guest Services Attendant
Four Seasons Hotel Baku
Jun 2024 - Present (1 year 5 months)
Perform front office operations and support junior staff while ensuring financial controls and delivering 100% guest satisfaction through personalized service and strategic upselling.
Receptionist / Night Auditor
Belad Bont Resort
Feb 2023 - May 2024 (1 year 3 months)
Managed night audits and front desk for 80+ daily guests, ensured 100% customer satisfaction, coordinated housekeeping, and prepared occupancy forecasts with cost-saving recommendations.
Senior Salesman / Cashier
Calvin Klein
Jan 2020 - Sep 2021 (1 year 8 months)
Delivered personalized customer service, employed upselling/cross-selling techniques to increase sales up to 15%, and maintained accurate transactions and attractive merchandising.
F&B Manager
Diamond Hotel
Jan 2019 - Jan 2020 (1 year)
Oversaw daily F&B operations across outlets, recruited and trained staff, and managed budgets and financial performance to improve service quality and profitability.
Salesman / Merchandiser
Sinteks MMC
Sep 2014 - Sep 2019 (5 years)
Drove monthly sales through product knowledge and merchandising, managed inventory and replenishment, and coached staff to improve sales performance and customer loyalty.
Education
Degrees, certifications, and relevant coursework
Baku Computer College
Major, Programming
2014 -
Completed coursework in programming-related subjects at Baku Computer College beginning in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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