Open to opportunities

Anar Kerimov

@anarkerimov

Multilingual Customer Support Specialist with cryptocurrency trading knowledge and a talent for solving user issues under pressure.

Germany

Message

What I'm looking for

I’m looking for a fast-paced, customer-first role where I can combine multilingual support with crypto trading knowledge—helping users solve deposits/withdrawals and order issues clearly, while improving processes in a reliable team.

I’m a multilingual Customer Support Specialist fluent in Russian, English, Turkish, and Azerbaijani, with hands-on experience in customer-facing roles and practical cryptocurrency exchange trading. I bring a strong understanding of spot and futures trading—leverage, margin, liquidation, and order execution—so I can explain trading concepts clearly and support users confidently.

In my roles in customer relations and administration, I handled daily communication with international customers, resolved service issues efficiently, and maintained accurate written and verbal communication. I’m reliable, detail-oriented, and quick to adapt to new systems, workflows, and remote support environments—especially in fast-paced situations where clear, professional problem-solving matters most.

Experience

Work history, roles, and key accomplishments

Customer Relations Coordinator

Hotel Turkey

Aug 2021 - Aug 2023 (2 years)

Handled daily communication with international customers in Russian, English, and Turkish, resolving service inquiries professionally and efficiently. Supported administrative operations, coordinated between departments, and managed multiple customer requests while maintaining service quality.

Multilingual Customer Support Administrative Coordination Service Issue Handling Problem Solving Microsoft Excel