Open to opportunities

Anamaria Rotarescu

@anamariarotarescu

Message

I coordinate client delivery, staffing, vendors, and service operations in fast-paced, high-volume teams.

Romania

Message

What I'm looking for

I'm looking for a client-facing operations role where I can coordinate people, processes, and service delivery, solve ambiguous problems, and collaborate remotely across time zones.

I've kept client delivery and daily operations moving at Vida E Stillo in Miami, coordinating staff, vendors, clients, scheduling, and service recovery across a multi-role team. I turn staffing gaps, vendor delays, and service complaints into clear priorities, timely updates, and lasting fixes.

Previously at Bombay Darbar, I coordinated front- and back-of-house operations, trained new hires, and resolved live client and staff issues in a high-volume environment. I bring 6+ years of hands-on operations experience, multilingual communication, and confidence using Harri, ADP, Toast, Gratshare, and Microsoft 365 across remote, cross-timezone collaboration.

Experience

Work history, roles, and key accomplishments

Hospitality Operations Manager & HR Specialist

Vida E Stillo

Jan 2022 - Jan 2025 (3 years)

Acted as main point of contact for staff, vendors, and clients, resolving escalations and coordinating operations. Managed scheduling and staffing workflows, maintained platform accuracy, and refined processes to reduce repeat issues.

Harri ADP Gratshare Microsoft 365 Scheduling Vendor coordination Issue Resolution Process documentation

Hospitality Floor Manager

Bombay Darbar

Jan 2019 - Jan 2022 (3 years)

Coordinated daily operations across front-of-house and back-of-house teams in a high-volume environment. Monitored service quality, trained new hires, and resolved in-the-moment client and staff issues.

Team Coordination Service quality Training Problem Solving Operations