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Ana Maria CarvajalAC
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Ana Maria Carvajal

@anamariacarvajal

L2 Support Engineer at ENDAVA supporting financial markets applications across AWS and Kubernetes.

Colombia
Message

At ENDAVA, I support business-critical financial market applications for enterprise users and institutional clients. I coordinate technical incidents from investigation through resolution, working with Support, Engineering, Product, Platform, Infrastructure, and Network teams.

I investigate production issues through application logs and monitoring data, conduct root cause analysis, and coordinate follow-up actions. I also support AWS and Kubernetes environments, coordinate deployments and release validation, and maintain troubleshooting guides and knowledge base articles.

Experience

Work history, roles, and key accomplishments

Endava logoEN
Current

L2 Support Engineer

Jul 2022 - Present (4 years 3 months)

Act as a technical point of contact for business-critical financial market applications, supporting enterprise users and institutional clients across multiple regions. Own and coordinate complex technical incidents from investigation through resolution, collaborating with cross-functional teams.

Education

Degrees, certifications, and relevant coursework

Universidad EAN logoUE

Universidad EAN

Bachelor's Degree, Business Administration / International Business Administration

Completed a degree in Business Administration and International Business Administration in November 2022.

Amazon Web Services (AWS) logoAA

Amazon Web Services (AWS)

AWS Certified Cloud Practitioner, Cloud Computing

Earned the AWS Certified Cloud Practitioner certification.

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