Analisa Dettmar
@analisadettmar
Adaptable professional with experience in customer service and healthcare.
United StatesWhat I'm looking for
I am an adaptable and dependable professional with hands-on experience in customer service, healthcare, childcare, event planning, and community outreach. I am known for my strong communication skills and my ability to maintain a calm presence under pressure. My proactive approach and commitment to follow-through have allowed me to build trust and contribute meaningfully to any team I am part of.
Currently, I work as a Graduation Agent at BYU Pathway, where I collaborate with students and global teams to interpret academic data and support graduation planning. My previous roles as a Resident Service Assistant and CNA have honed my ability to provide empathetic support and maintain accurate communication within healthcare teams. I take pride in my work ethic and reliability, which have been recognized in various roles, including my time at Chick-fil-A, where I delivered exceptional customer service in a fast-paced environment.
Experience
Work history, roles, and key accomplishments
Committee Member
Church Adult Women’s Group
Jan 2024 - Present (1 year 5 months)
Participated in organizing and executing service-oriented events. Supported event logistics and group communications.
Graduation Agent
BYU Pathway
May 2023 - Present (2 years 1 month)
Collaborated with students and global teams to interpret academic data and support graduation planning. Utilized multiple systems to manage, analyze, and update student records.
Babysitter
Multiple Families
Jan 2017 - Present (8 years 5 months)
Provided regular care for up to five children at a time. Ensured safe, engaging, and responsible supervision approximately every 4–6 weeks.
Resident Service Assistant / CNA
Columbia Post Acute
Feb 2023 - Present (2 years 4 months)
Assisted CNAs in delivering daily care to residents and maintained accurate communication with the healthcare team. Provided empathetic support, fostering trust with patients from diverse backgrounds.
Resident Service Assistant
The Bluffs
Jun 2022 - Present (3 years)
Supported residents with daily living tasks and ensured their comfort and safety. Handled high-pressure situations with professionalism and calm communication.
Team Member
Chick-fil-A
Jan 2021 - Present (4 years 5 months)
Delivered exceptional customer service in a fast-paced environment. Contributed to maintaining a positive and welcoming brand experience.
Yard Worker
Private Homeowner
Sep 2020 - Present (4 years 9 months)
Completed a comprehensive two-day yard cleanup project. Was praised for work ethic, thoroughness, and reliability.
Education
Degrees, certifications, and relevant coursework
BUBrigham Young University–Idaho
Bachelor of Science, Marketing Management
Completed digital internships in Social Media Marketing and Marketing Management. Gained hands-on experience in consumer targeting, product marketing, and event promotion.
Rock Bridge High School
High School Diploma, General Studies
Activities and societies: Member, Speech & Debate Team; Member, Key Club (Community Service); Co-Chair, Rockbridge Reaches Out (Service Club); Certified Nursing Assistant (CACC); BLS/CPR Certified (2022)
Graduated in 2023. Participated as a member of the Speech & Debate Team, Key Club (Community Service), and co-chaired Rockbridge Reaches Out (Service Club). Also obtained Certified Nursing Assistant (CACC) and BLS/CPR certifications.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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