At VP Magnetic Support Technologies Ltd, I managed CRM database operations and kept customer records up to date across departments. I also handled 80–100 customer interactions daily through chat support, following company procedures and service standards.
I prepared operational reports on customer activity and service performance to support management decision-making. I also assisted with onboarding and training new employees on CRM workflows and internal systems.
At Emona Marketing, I coordinated administrative and operational workflows, managed customer requests, and prepared structured Excel reports. At Aeonic Securities CIF PLC, I reviewed client files and supported KYC/AML compliance through documentation checks and accurate recordkeeping.
Most recently, as a Primary School Teacher at Mircea cel Batran Secondary School, I maintained academic records and performance reports for 24 students. My experience also includes coordinating administrative activities and preparing official documentation at SC Nalba SRL.
