Anagha Anil
@anaghaanil
Dynamic professional with experience in customer service and administration.
What I'm looking for
I am a dynamic professional with over a year of experience in customer service and administrative roles, specializing in banking operations and back-office efficiency. My educational background includes a Master's in International Business Management, which has equipped me with strong analytical skills and a commitment to delivering exceptional customer service. I thrive in high-volume environments and am eager to leverage my data management and collaborative problem-solving skills to contribute to an organization's operational excellence.
During my tenure as a Junior Clerk at Kanchiyar Co-operative Bank Ltd, I interacted daily with customers, addressing their queries and ensuring a positive experience. I handled cash transactions with meticulous attention to detail and contributed to efficient back-office operations through accurate data entry and record-keeping. My participation in training programs has further enhanced my knowledge of banking operations and proficiency in tools such as Microsoft Excel and Word.
As I continue my education at Northumbria University, I am focused on integrating sustainable business practices into my future career. I am passionate about making a meaningful impact in my field and am committed to continuous learning and professional development.
Experience
Work history, roles, and key accomplishments
Junior Clerk
Kanchiyar Co-operative Bank Ltd
Oct 2020 - Jan 2022 (1 year 3 months)
Interacted with customers daily, effectively addressing their queries and providing information on bank products, ensuring a positive customer experience and contributing to brand perception. Handled a high volume of cash transactions with meticulous attention to detail and accuracy, demonstrating strong organizational skills.
Education
Degrees, certifications, and relevant coursework
Northumbria University
MSc International Business Management , Business Management
2022 - 2024
JPM Arts and Science College (Affiliated to Mahatma Gandhi University)
Bachelors in Computer Application, Computer Application
2016 - 2019
Grade: 8.01
Activities and societies: Key Projects : - Final Project: Developed an Online Examination System using PHP and MySQL. - Mini Project: Created a Boutique Management System using VB and MySQL.
Studied computer applications, completing key projects such as an Online Examination System using PHP and MySQL, and a Boutique Management System using VB and MySQL. Gained foundational knowledge in programming languages and database systems.
State Co-Operative Union
Diploma in Co-operation, Co-operation
Received comprehensive training in cooperative principles, management, law, and accounting relevant to cooperative institutions. Gained practical knowledge through two separate 15-day training periods focused on cooperative operations.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Anagha?
You can contact Anagha and 90k+ other talented remote workers on Himalayas.
Message AnaghaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
