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Syamala Syamala

@syamalasyamala

Motivated B.Com graduate seeking entry-level banking operations and customer service excellence.

India
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What I'm looking for

I’m seeking an entry-level banking role where I can support efficient banking operations, transaction processing, and customer query resolution. I’m also interested in teaching opportunities where I can guide and mentor students.

I’m a motivated B.Com graduate seeking an entry-level position in the banking sector to apply my knowledge of finance, accounting, and customer service. In a 3-month internship at India Post Payments Bank at Manamadurai Head Office, I gained hands-on experience in daily banking operations, transaction processing, and customer interaction.

I assisted customers with account opening, query resolution, cash withdrawals and deposits, and ensured smooth banking services in both suboffice and head office environments. Through training and workshops, I strengthened my analytical skills, attention to detail, and a customer-centric approach—alongside developing practical communication, problem-solving, and teamwork skills.

Experience

Work history, roles, and key accomplishments

IB

Banking Operations Intern

India Post Payments Bank

Completed a 3-month internship at India Post Payments Bank, Manamadurai Head Office, supporting daily banking operations including transaction processing, cash handling, and customer service. Assisted with account opening, query resolution, and transaction settlement for savings accounts and digital payments such as UPI/IMPS.

Education

Degrees, certifications, and relevant coursework

AU

Alagappa University

Bachelor of Commerce, Commerce

2022 - 2025

Grade: CGPA: 7.67

Activities and societies: Served as a Counselor and Student Leader in the Department of Commerce; delivered motivational sessions; organized convocation events; supported social awareness programs.

Completed a B.Com at Alagappa University (2022–2025), achieving a CGPA of 7.67.

AS

Alagappa Matric Higher Secondary School

Higher Secondary Certificate (XII)

2022 -

Grade: 75%

Completed Higher Secondary (XII) second year in May 2022 with 75%.

Tech stack

Software and tools used professionally

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