Open to opportunities

Ana Balza

@anabalza

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Bilingual executive assistant with 20 years of administrative experience.

United States

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What I'm looking for

I am seeking a role that values efficiency and supports career growth.

I am a bilingual executive assistant and office manager with over 20 years of experience in administrative operations, payroll coordination, HR support, customer service, and executive support roles. My career has been marked by a demonstrated ability to manage complex schedules, coordinate international operations, and ensure office efficiency. I excel at streamlining operations, managing vendor relationships, and supporting senior leadership.

Throughout my career, I have held various roles that have honed my skills in office management and payroll processing. At LKQ Corporation, I implemented and maintained office systems while supervising staff and managing administrative tasks. My experience as a Labor Payroll Coordinator at Vatos Drywall allowed me to process payroll efficiently and coordinate field services, showcasing my ability to handle multiple responsibilities effectively. I pride myself on my bilingual communication skills, which have enabled me to provide exceptional support in diverse environments.

Experience

Work history, roles, and key accomplishments

Office Manager

LKQ Corporation

Feb 2024 - Jun 2025 (1 year 4 months)

Implemented and maintained office systems, budgets, and record-keeping procedures. Supervised office staff, managed administrative tasks, vendor relationships, and general services. Supported HR functions including applicant screening, new hire onboarding, benefits, FMLA, workers' comp, and payroll.

Office Management Budget Management Record keeping Vendor Management Payroll Processing Administration Compliance Management

Labor Payroll Coordinator & Field Coordinator

Vatos Drywall – A Paul Johnson Company

Nov 2021 - Dec 2023 (2 years 1 month)

Processed weekly payroll using QuickBooks, handling inquiries and final paychecks. Coordinated field services, labor assignments, purchase orders, and invoicing. Managed back charges and maintained communication with superintendents and builders.

Payroll Processing Quickbooks Invoicing Accounts Payable

Administrative Support & Manager

Peeper Drywall LLC

Mar 2020 - Oct 2021 (1 year 7 months)

Scheduled jobs, prepared proposals, and processed payroll and purchases. Managed billing, vendor relationships, and customer communication. Oversaw team performance and daily operations.

Scheduled Jobs Payroll Processing Billing Vendor Management Customer Communications Team Leadership Operations Management

Executive Assistant to CEO & VP of Sales

Bridgestone Firestone de Venezuela, C.A.

Jun 2011 - Apr 2019 (7 years 10 months)

Organized domestic and international travel, meetings, events, and expense reports. Handled confidential correspondence, coordinated agendas and logistics. Managed PowerPoint presentations and assisted the Ethics Committee.

Executive Support Travel Coordination Meeting Management Event Management Expense Reporting Confidentiality Logistics Coordination PowerPoint

Executive Assistant to VP of Quality & Customer Service

Owens Illinois de Venezuela, C.A.

Jul 1998 - Apr 2011 (12 years 9 months)

Managed the ISO documentation system and organized audits and training sessions. Coordinated high-level meetings, events, and travel logistics. Handled statistics in Excel and communications in English and Spanish.

ISO Training Coordinator Meeting Management Event Planning Logistics Excel

Executive Assistant – Latin American Operations

Productos Quaker, C.A.

Dec 1992 - Jun 1998 (5 years 6 months)

Supported Latin America Operations and Supply Chain departments. Handled international travel, correspondence, petty cash, and administrative control.

Administrative Support Correspondence Management Petty Cash Operations Support

Receptionist

Intercontinental Hotel

Nov 1988 - Jul 1992 (3 years 8 months)

Managed check-ins/outs, reservations, and customer service in English and Spanish. Supported front desk operations and guest needs.

Check Out Reserving Customer Service Hotel Operations

Education

Degrees, certifications, and relevant coursework

I.U. Carlos Soublette

Bachelor's Degree, Business Organization

Pursued a Bachelor's Degree in Business Organization, gaining foundational knowledge in business operations and management principles. The program provided insights into organizational structures and administrative practices.

Carabobo University

Associate Degree, Foreign Trade

Completed an Associate Degree in Foreign Trade, focusing on international business practices and trade regulations. Developed skills in global commerce and cross-border transactions.