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@amykahr
Patient access coordinator and medical assistant specializing in prior authorizations and patient education.
I am a patient-focused Patient Access Coordinator and Certified Medical Assistant with extensive experience managing prior authorizations, scheduling complex treatments like Botox and CGRP therapies, and educating patients about copay assistance programs. I have led teams to coordinate medication deliveries, process disability paperwork, and ensure timely access to care across multiple clinic sites.
My background includes hands-on clinical skills (EKG, venipuncture, injections), proficiency with EPIC EMR and Microsoft Office, and experience presenting medical information to office staff nationally. I bring strong problem-solving, multitasking, and interpersonal skills to roles that require coordination between specialty pharmacies, providers, and patients.
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Work history, roles, and key accomplishments
Diamond Headache Clinic
Dec 2023 - Present (1 year 11 months)
Process CGRP and Botox authorizations and schedule deliveries across multiple clinic sites; educate patients on copay assistance and calculate patient payments to improve access to therapy.
Diamond Headache Clinic
Sep 2016 - Jul 2021 (4 years 10 months)
Led a team processing prior authorizations for medications and procedures, coordinated medication deliveries, and managed disability paperwork to ensure timely patient access to care.
Traveled nationally presenting factual product education on Aimovig to medical office staff in accordance with Amgen guidelines to support product awareness.
Diamond Headache Clinic
Nov 2012 - Sep 2016 (3 years 10 months)
Performed clinical duties including vitals, EKGs, venipuncture, injections and procedure setup (Botox, nerve blocks), and supported physician workflow to improve patient throughput.
Degrees, certifications, and relevant coursework
Certificate, Pharmacology/Pharmaceutical Sales
2023 - 2023
Completed the Pharmacology/Pharmaceutical Sales Training Program and obtained CNPR certification (CNPR Number 698512023).
Diploma, Medical Assisting
2008 - 2009
Completed Medical Assistant program at Everest College Burr Ridge.
High School Diploma, General Secondary Education
2002 - 2006
High school diploma from Argo Community High School.
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