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@selinarosario
Patient-focused healthcare administration specialist with 12+ years' authorization expertise.
United StatesI am a healthcare administration and customer service professional with over 12 years of experience in medical assistance, insurance authorization, and patient care. I have a proven track record managing prior authorizations and insurance verifications, collaborating with providers, pharmacies, and insurers to reduce denials and turnaround times while maintaining HIPAA compliance.
I excel in remote work and cross-team coordination, having served as a primary patient liaison to improve satisfaction and streamline approval processes. My background includes surgery scheduling, policy and protocol contribution, phlebotomy and immunizations support, and a Medical Assistant Certificate from Sanford-Brown Institute.
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Work history, roles, and key accomplishments
Dr. Frank Scafuri – Infectious Disease
Mar 2018 - Present (7 years 8 months)
Manage prior authorizations and insurance verifications for infectious disease patients, reducing claim denials and turnaround times through proactive follow-up and accurate documentation while maintaining HIPAA compliance.
CCCoordinated scheduling for urgent and elective surgeries, implemented new scheduling protocols to improve departmental workflow, and maintained consistent follow-up on prior authorization requests to enhance patient care.
Joe DiMaggio Division of Pediatric Dermatology
May 2014 - Jan 2018 (3 years 8 months)
Assisted in patient exams, surgery preparation, and follow-up scheduling while obtaining prior authorizations for medications and procedures and maintaining accurate clinical records.
Degrees, certifications, and relevant coursework
Certificate, Medical Assisting
Completed a Medical Assistant Certificate program at Sanford-Brown Institute in 2011 focusing on clinical and administrative skills for patient care.
Software and tools used professionally
United StatesYou can contact Selina and 90k+ other talented remote workers on Himalayas.
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