Open to opportunities

Selina Rosario

@selinarosario

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Patient-focused healthcare administration specialist with 12+ years' authorization expertise.

United States

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What I'm looking for

I seek a patient-centered healthcare role where I can manage authorizations, improve workflows, collaborate with providers and insurers, and enhance patient satisfaction.

I am a healthcare administration and customer service professional with over 12 years of experience in medical assistance, insurance authorization, and patient care. I have a proven track record managing prior authorizations and insurance verifications, collaborating with providers, pharmacies, and insurers to reduce denials and turnaround times while maintaining HIPAA compliance.

I excel in remote work and cross-team coordination, having served as a primary patient liaison to improve satisfaction and streamline approval processes. My background includes surgery scheduling, policy and protocol contribution, phlebotomy and immunizations support, and a Medical Assistant Certificate from Sanford-Brown Institute.

Experience

Work history, roles, and key accomplishments

Current

Authorization Specialist

Current

Dr. Frank Scafuri – Infectious Disease

Mar 2018 - Present (7 years 6 months)

Manage prior authorizations and insurance verifications for infectious disease patients, reducing claim denials and turnaround times through proactive follow-up and accurate documentation while maintaining HIPAA compliance.

HIPAA Patient Advocacy Claims Management Medical Documentation Provider Liaison Remote Collaboration

Surgery Scheduling Coordinator

Cleveland Clinic

Oct 2015 - Jan 2018 (2 years 3 months)

Coordinated scheduling for urgent and elective surgeries, implemented new scheduling protocols to improve departmental workflow, and maintained consistent follow-up on prior authorization requests to enhance patient care.

Patient Coordination Communication Time Management Team Collaboration

Medical Assistant

Joe DiMaggio Division of Pediatric Dermatology

May 2014 - Jan 2018 (3 years 8 months)

Assisted in patient exams, surgery preparation, and follow-up scheduling while obtaining prior authorizations for medications and procedures and maintaining accurate clinical records.

Patient Care Phlebotomy Immunizations Clinical Documentation Scheduling