amy jonsson

Promoted to manage a small documentation team, overseeing content strategy and setting documentation standards. Continued writing and used Claude Code daily, building two custom skills for drafting user guides and release notes.

Led implementation and migration of a new documentation system, mentored a graduate colleague in docs-as-code workflow, and updated product user guides and release notes. Worked with engineering teams to promote a structured release cycle.

Embedded in the Kibana team, responsible for all Kibana documentation and release notes. Documented the data visualization tool used for observability, search, and security.

Wrote user guides for clients, reviewed and rewrote release notes, updated product documentation, and contributed to developer documentation.

Progressed to working independently in the 'Shopping platforms' business stream, writing feature guides, user guides, release notes, and developer documentation including data feeds, webhooks, and RESTful APIs. Reviewed UX copy for new UI designs.

Grade: 2:1

Graduated with a 2:1 BA in Journalism from the University of Bedfordshire.