Open to opportunities

Amrit Singh

@amritsingh7

I implement SaaS systems, train users, and improve data accuracy across complex operations.

I've implemented SchoolGrid catering software across primary and secondary schools, delivering tailored training, go-live support, demonstrations, and practical guidance for staff, catering teams, and administrators.

At Ofgem, I audited Boiler Upgrade Scheme applications for compliance and quality, investigated data and documentation discrepancies, and maintained accurate case records and audit trails. At Evergen Solar, I coordinated more than 40 installations per week, managing project administration, bookings, route planning, documentation, and day-of-install issues.

I've also maintained and improved supplier, customer, and parts master data at Michael Page and Rico Logistics, using Sage X3 and reporting to support data quality and process improvement. Earlier at Stanley Black & Decker, I resolved customer and technical queries while supporting CRM users, warranty claims, SAP ordering, and Salesforce records.

Experience

Work history, roles, and key accomplishments

Implementation & App Training Consultant

SchoolGrid

Apr 2026 - Jul 2026 (3 months)

Implemented SchoolGrid catering software across schools, delivering tailored training and go-live support to ensure successful adoption.

Software Implementation User Support Go Live Support Troubleshooting Stakeholder Management technology adoption

Operations Auditor

Ofgem

Jan 2026 - Apr 2026 (3 months)

Audited Boiler Upgrade Scheme applications for compliance and quality, investigating discrepancies and managing casework to meet service level agreements.

Audit Compliance Data Analysis Case Management Root Cause Analysis Reporting Quality Assurance

Project Administrator/Co-Ordinator

Evergen Solar

Dec 2022 - Oct 2023 (10 months)

Coordinated over 40 installations per week, managing project administration, communication, and documentation to ensure efficient completion.

Project Coordination CRM Documentation Project Communication Planning Issue Resolution

Master Data Administrator

Michael Page

Jul 2022 - Dec 2022 (5 months)

Managed supplier and vendor master data requests, ensuring accurate account maintenance and timely processing with integrity checks.

Master Data Management Data Quality Reporting Root Cause Analysis Process Improvement

Master Data Analyst/Administrator

Rico Logistics

Jul 2021 - Jul 2022 (1 year)

Monitored and improved master data processes, maintaining accurate data in Sage X3 and supporting data testing and cleansing activities.

Master Data Management Sage X3 Data Integrity Data Validation Process Improvement

Service & Technical Administrator

Stanley Black & Decker

Jan 2017 - Dec 2020 (3 years 11 months)

Supported customers with technical queries and managed escalations, processing warranty claims and maintaining accurate records in SAP and Salesforce.

Customer Service CRM SAP Salesforce Warranty Management Escalation Management