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Amogelang Konopo

@amogelangkonopo

Experienced Waitress and Receptionist with exceptional customer service skills.

Botswana
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What I'm looking for

I am looking for a role that values customer service and offers opportunities for growth.

I am an experienced waitress and receptionist with a strong track record of delivering exceptional customer service. My ability to manage reservations and seating arrangements effectively has contributed to enhancing the overall dining experience for customers. I pride myself on being personable and detail-oriented, ensuring that every guest feels valued and attended to.

During my time at DC Tours, I provided excellent customer service by taking orders, serving food, and managing customer inquiries. My skills in suggestive selling and professional complaint resolution have allowed me to upsell food effectively and resolve any issues promptly, ensuring customer satisfaction. I have also worked at Wimpy Botswana and Sgotti Cocktail Bar and Lounge, where I honed my skills in a fast-paced environment.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

BS

Byte Size College of Computers and Business Studies

Certificate, Travel, Tourism and Hospitality

0

Completed a Certificate in Travel, Tourism, and Hospitality. Gained foundational knowledge and practical skills relevant to the industry.

Tech stack

Software and tools used professionally

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Amogelang Konopo - Waitress, Receptionist - DC TOURS | Himalayas