Mpho Matengu
@mphomatengu
Young and energetic receptionist with a goal for success.
What I'm looking for
I am a young, intelligent, and energetic lady with a strong drive for success. My experience as a receptionist at Wingate Maun Hotel has equipped me with the ability to work under pressure and manage tasks efficiently without supervision. I thrive in team environments and am proactive in seeking out challenges and opportunities for growth.
Throughout my educational journey, I have developed a solid foundation in communication and customer service skills. I am confident in my ability to utilize my knowledge and production skills to contribute positively to any organization. My eagerness to learn and adapt ensures that I am always motivated to perform at my best.
Experience
Work history, roles, and key accomplishments
Receptionist
Wingate Maun Hotel
Jan 2020 - Present (5 years 7 months)
Managed front desk operations, including guest check-ins and check-outs, reservations, and inquiries. Provided excellent customer service and resolved guest issues efficiently to ensure a pleasant stay.
Education
Degrees, certifications, and relevant coursework
Career Dreams Centre
Certificate, Front Desk Administration
2021 - 2022
Completed a program in Front Desk Administration, acquiring skills essential for office and hospitality environments.
Gantsi Senior Secondary School
BGCSE, General Studies
2019 - 2020
Completed senior secondary education, focusing on advanced academic subjects and preparing for further studies.
Sedie Junior Secondary School
Junior Certificate (JC), General Studies
2016 - 2018
Completed junior secondary education, gaining a broader understanding of core academic subjects.
Mathiba Primary School
PSLE, General Studies
2009 - 2015
Completed primary education, building foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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