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Amit Singh

@amitsingh25

Atlassian Cloud and Jira leadership professional with 9.5 years' experience.

India
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What I'm looking for

I’m looking for a technology-driven organization where I can use my Atlassian/Jira skills to deliver end-to-end migrations, automation, and compliance, in an environment that encourages creative thinking and continuous improvement.

I’m an enthusiastic, self-motivated, and certified Atlassian Cloud professional with 9.5 years of experience delivering Atlassian solutions that teams can trust. I enjoy creating practical Jira ecosystems—from setup to migration—while keeping stakeholders aligned through clear communication and agile execution.

As a Manager at Capgemini Technology, I’ve managed Jira Admins and partnered with customers to translate requirements into working systems. I created and configured projects, workflows, screens, and custom fields, and led Jira Server to Cloud migration for 1000+ projects with 5000+ users. I also drive bi-weekly releases, oversee agile ceremonies, build dashboards/filters/JQL, and ensure GDPR and SOX compliance for secure, regulated operations.

Previously, as Tech Lead at Yantra Tech Innovation Lab, I owned Atlassian products including Jira Software, Jira Service Management (JSM), Confluence, and related plugins. I managed cloud-to-cloud migrations, led end-to-end project setup (requirement gathering, planning, design, delivery), performed cost analysis to reduce overspending, and integrated qTest from Jira Cloud. I also configured SSO via Atlassian Access and leveraged REST APIs for automation and integration, while producing weekly utilization reporting.

Earlier, I served as a Technical Analyst and Associate Consultant—administering Jira/JSM/Confluence, designing workflows and permissions, managing users/groups, troubleshooting client issues, and installing/upgrading plugins. I’m proud of recognition like the Bravo Award for Value creation (H1-2019), star performer of the month four times, and CIO/CEO appreciation for migration work. I consistently bring meticulous attention to detail, a quick-learning mindset, and a commitment to quality in every delivery.

Experience

Work history, roles, and key accomplishments

YL

Lead Engineer

Yantra Tech Innovation Lab Private Limited

Dec 2023 - Nov 2024 (11 months)

Served as tech lead for Jira Software, Jira Service Management (JSM), Confluence, and related plugins, delivering end-to-end project setup and migration (Cloud-to-Cloud). Configured SSO via Atlassian Access, integrated qTest from Jira Cloud, and automated integrations using Atlassian REST APIs.

DL

Technical Analyst

Doyen Infosolutions Private Limited

May 2021 - Dec 2023 (2 years 7 months)

Administered Jira, Jira Service Desk, and Confluence, building workflows, screens, permission schemes, boards (Kanban/Scrum), dashboards, and custom issue types/fields. Delivered Jira & Confluence Server-to-Cloud migrations using JCMA/CCMA, integrated Bitbucket with Jira Cloud, and customized Jira using ScriptRunner.

CT

Associate Consultant

Capgemini Technology

Dec 2016 - Mar 2021 (4 years 3 months)

Led Atlassian project setup and administration, including task allocation, requirement gathering, Jira/Confluence configuration, user management with Active Directory, and troubleshooting client-reported issues. Installed and upgraded key plugins (e.g., Tempo, eazyBI, Automation for Jira, BigPicture, Crowd, Xray) and delivered Jira project and Confluence space migrations.

Education

Degrees, certifications, and relevant coursework

II

Institute of Management and Computer Studies (IMCOST)

Master of Computer Applications (MCA), Computer Applications

2016 -

Grade: 10/10 CGPA

Completed a Master of Computer Applications (MCA) at IMCOST. Achieved a 10 out of 10 CGPA in the last semester.

SE

Saket College, Kalyan East

Bachelor of Information Technology (BS-IT), Information Technology

2013 -

Grade: 70.25%

Pursued a Bachelor in Information Technology (BS-IT) at Saket College, Kalyan East. Scored 70.25% and topped the subject “Data Ware House.”

Tech stack

Software and tools used professionally

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