Open to opportunities

Amit Garg

@amitgarg1

Message

Product leader specialising in omnichannel fulfilment, inventory accuracy and AI commerce.

India

Message

What I'm looking for

I seek a product leadership role focused on omnichannel fulfilment, inventory accuracy and AI-driven decisioning, with cross-functional teams, measurable impact and scope for scaling products globally.

I am a product leader with 13+ years building omnichannel retail, e-commerce and supply-chain platforms across India, APAC, US and MENA. I specialise in AI-enabled OMS, WMS and POS, multi-node routing, real-time inventory accuracy and fulfilment optimisation.

I have partnered with engineering, data science and UX to translate complex business rules into scalable platforms that enable digital assortment parity, transparent delivery promises and reliable eligibility systems. My work has driven reductions in cancellations and improved SLA and availability metrics.

In recent roles I led OMS/WMS modernisation, built a multi-node routing engine that improved routing accuracy by 18%, reduced cancellations by 12% and delivered 15–20% SLA gains. I have also delivered order accuracy improvements, conversion uplifts and reductions in manual support through automation and clear product governance.

I hold advanced product and supply-chain certifications and a master’s in retail management. I focus on outcome-driven roadmaps, stakeholder alignment and pragmatic execution to deliver measurable business impact.

Experience

Work history, roles, and key accomplishments

Current

Freelance Product Manager

Current

Freelance

Apr 2025 - Present (8 months)

Driving eligibility, inventory and fulfilment decisioning for omnichannel retailers and leading OMS/WMS modernisation to improve availability accuracy and reduce cancellations.

OMS WMS Eligibility Engines Product Strategy Stakeholder Management Agile

Product Strategy Lead

Solum Technologies

Oct 2024 - Mar 2025 (5 months)

Owned product strategy for in-store and omnichannel platforms, aligning eligibility, availability and fulfilment with end-to-end user experience to improve fulfilment outcomes.

Product Strategy OMS POS Fulfilment Eligibility Rules Roadmapping Stakeholder Management

GM – Products

Ace Turtle Omni Pvt. Ltd.

Sep 2023 - Jun 2024 (9 months)

Built a multi-node OMS routing engine that improved routing accuracy by 18%, reduced cancellations by 12%, and delivered 15–20% SLA gains through unified OMS–WMS–POS integration and stricter promise rules.

OMS WMS POS Integration SLA Inventory Rules

Senior Program Manager

Apollo 24/7

Jul 2022 - Aug 2023 (1 year 1 month)

Delivered OMS and WMS enhancements that improved order accuracy by 7–10% and implemented post-order automation reducing manual support tickets by 25% while leading two agile squads.

OMS WMS Post Order Automation Agile Delivery Backlog Management Acceptance Criteria Customer Experience

Senior Business Analyst

Valtech India

Mar 2020 - Apr 2021 (1 year 1 month)

Led SFCC digital commerce transformation for L'Oréal APAC, delivering a 4% conversion uplift through optimized checkout flows, eligibility and availability messaging and reduced engineering rework by 20%.

Salesforce Commerce Cloud Digital Commerce Checkout Optimization Eligibility Rules Availability Messaging BRD FSD Stakeholder Management Governance

Senior Product Manager

Tally Solutions

Nov 2016 - Jan 2018 (1 year 2 months)

Enabled ERP/POS adoption for 1,000+ SMBs improving billing and inventory accuracy, simplified onboarding and reduced activation time by 30% to accelerate time to value.

ERP POS Inventory Management Product & Design

Senior Product Specialist

Manthan Systems

Oct 2013 - Nov 2016 (3 years 1 month)

Built retail analytics and BI platforms delivering assortment, pricing and supply-chain insights to improve eligibility and availability decisions and reduced vendor discrepancies by 10–12%.

BIツール Assortment Planning Eligibility Engines Data Visibility Vendor Management