Amirarsalan Bargh

I’m a Technical Support Specialist with 4+ years of experience in web hosting environments (cPanel/WHM), supporting both professional and freelance clients. I diagnose and resolve complex issues across DNS, email delivery (SPF/DKIM/DMARC), SSL, Apache, MySQL, and FTP services, with a strong focus on clear, actionable outcomes.

My work is built around log-driven troubleshooting and root cause analysis. I’m comfortable interpreting incomplete error messages, using Bash and Linux service management, and applying structured problem-solving (Identify → Logs → Analyze → Fix → Verify) to restore uptime and reliability while maintaining an SLA mindset.

Across my roles, I’ve improved inbox rates by fixing authentication alignment, restored websites by addressing Apache issues and configuration errors, and stabilized migrations and performance. I also document recurring solutions to improve first-contact resolution, and I create support tools and playbooks (including AI-assisted troubleshooting workflows and email diagnostics guides) to make customer communication faster and more consistent.