Paruyr Navoyan

I am an IT support engineer with years of hands-on experience providing multi-tier technical support, system administration, and endpoint security in Windows and mixed environments.

I have led device deployments, managed onboarding/offboarding processes, and maintained IT asset inventories while collaborating with senior engineers to resolve escalated incidents.

My background includes implementing help desk tools, supporting VPNs and network services, and contributing to security and compliance initiatives such as antivirus administration, MFA deployment, and disk encryption.

I am a proactive, service-focused team player who communicates clearly with non-technical users and continuously pursues training in networking and cybersecurity to improve operations and reduce outages.