Looking for a job

Amine Souhail

@aminesouhail

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I deliver multilingual customer service, sales support, and retail operations while studying 2D and 3D animation.

France

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What I'm looking for

I'm looking for entry job or internship in the 2d Animation field.

I've supported luxury and retail customers at Balibaris, Prada, Dior, Eden Park, Zadig et Voltaire, and The Oz, handling sales, after-sales service, client requests, cash operations, stock, and alterations.

At Dior and Prada, I coordinated special requests for international clients, worked with e-commerce, marketing, quality, and laboratory teams, and helped promote each brand's image. I've also worked with CRM tools including Salesforce, PUIG, Cohéris, and Monday.

Alongside my customer-facing experience, I'm completing a Master's in 2D and 3D Animation, covering artistic and technical project creation and coordination across animation films, advertising, video games, and TV series. I'm fluent in French, English, and Spanish.

Experience

Work history, roles, and key accomplishments

Vendeur grands magasins

Balibaris PRINTEMPS Haussmann

Jan 2024 - Apr 2025 (1 year 3 months)

Responsible for sales, customer engagement, cash register management, costume alterations, and stock management.

Sales Customer Service Cash Handling Stock Management

Equipier polyvalent

Cinéma Pathé Massy

Jan 2023 - Dec 2023 (11 months)

Handled reception and service, cash register management, stock management, and cafeteria logistics.

Customer Service Cash Handling Stock Management Logistics

Conseiller client

The Oz

Jun 2023 - Sep 2023 (3 months)

Managed after-sales service, applied Kaban method, optimized client portfolio, and handled CRM file processing.

CRM after sales services Kaban Client Portfolio Management

Gestionnaire relation client

Eden Park - Zadig et Voltaire

Jun 2018 - Sep 2018 (3 months)

Analyzed online client requests, developed e-commerce sales processes with Salesforce, handled client files, and managed after-sales service.

Salesforce Ecommerce Client Relations after sales services

Conseiller client

Prada-Jean Paul Gaultier chez Approche sur Mesure

Jun 2016 - Sep 2017 (1 year 3 months)

Managed after-sales service and special requests for international clientele, coordinated the 'Find the Can' contest launch, and collaborated with e-commerce, marketing, and quality teams.

after sales services Client Coordination Ecommerce Marketing

Conseiller client

Dior chez Approche sur Mesure

Jun 2015 - Sep 2016 (1 year 3 months)

Handled client requests, proposed solutions, promoted the brand image, managed perfume after-sales service with Dior laboratories, and supervised an intern.

Client Relations after sales services Brand Promotion Team Management

Education

Degrees, certifications, and relevant coursework

Bellecour Ecole, LISAA

Master, Animation 2D et 3D

2022 - 2025

Master in 2D and 3D Animation Creation, focusing on the creation and coordination of artistic and technical projects, with mastery of all phases of the animation film production pipeline across various media.