Ameet DESAI

Facilitated export documentation and logistics coordination to ensure timely shipments, improved delivery timelines, and monitored inventory to prevent overstocking or stockouts.

Led audit processes and training, improving compliance with ISO 9001 and ISO 20000 standards and ensuring timely closure of non-conformities across the organization.

Managed four internal processes and a 45-member team to streamline operations, improve process quality, and enhance client satisfaction across key accounts.

Led a 15-member team to maximize productivity, perform quality monitoring, and implement corrective actions, improving team performance and process accuracy.

Managed overseas communications and escalations, prioritized urgent requests, and resolved documentation discrepancies to support export/import operations.

Prepared export and local order documentation using ERP systems, managed master registers, and facilitated rebate applications and bank/CHA coordination.

Managed order processing and coordination with warehouse and transporters to ensure timely deliveries and accurate export documentation.

Performed tele-marketing for export shipments, negotiated freight rates, and coordinated container stuffing and goods movement with clients and teams.

Worked on J2D migrations and SME corporate processes, performing quality checks, client interactions, and training new recruits to meet service expectations.

Pursuing a Data Analytics course to enhance analytical and data-handling skills.

Completed a Bachelor of Commerce with focus on Marketing, Export & Import Management and Market Research.

Completed a diploma program covering computer management topics.

Completed a diploma in foreign trade covering export-import procedures and related practices.