Bittu Das

I am a results-driven Supply Chain & Logistics specialist with five years of progressive experience managing end-to-end supply chain operations, RMA processing, and inventory management. I hold an MBA in Logistics and Supply Chain Management and combine analytical rigor with process-focused execution.

At Infosys BPM I process 100+ daily RMA return requests, achieve 95%+ on-time part replacement, and maintain 98% SLA compliance through dashboard management and ERP proficiency. I consistently reduce shipment delays and logistics costs via vendor coordination and real-time tracking.

I have led teams of 10+ members and coordinated hundreds of domestic and international shipments, delivering up to 99% on-time delivery rates and improving fulfillment efficiency. I leverage SAP/ERP systems, API integrations, and advanced Excel to decrease stock discrepancies and optimize routing strategies.

My approach emphasizes data-driven decision-making, cross-functional collaboration, and continuous improvement (Lean Six Sigma principles). I seek roles where I can streamline logistics workflows, drive measurable cost savings, and uphold high compliance and customer-satisfaction standards.