I've supported hotel operations for over five years, handling VIP guests, long-stay clients, and escalated complaints with discretion and follow-through.
My administrative work includes managing inboxes, calendars, scheduling, client coordination, data entry, and reporting for founders, coaches, and consultants. I stay proactive, anticipate needs, and prioritize competing deadlines while protecting confidential information.
At GrandOrchidHotel, I managed recruitment, onboarding, and orientation for hotel staff across departments, and coordinated training, performance reviews, and shift scheduling.

