At Yellow Cab of Victoria, I handled calls with corporate clients, confirmed bookings and pickup details, and kept clients updated on ETAs and service changes. I also planned routes around traffic and ferry schedules and followed protocols for transporting medical specimens, pharmaceuticals, and confidential documents.
As a freelance English teacher, I taught one-on-one lessons to adult students from Korea, Japan, and China, tailoring lessons to their goals in speaking, pronunciation, and everyday communication. I’ve also supported guest operations for a self-managed short-term rental and handled customer service, sales, and POS transactions in retail and hospitality.
