Prachi User

I am a Business Analyst with 5+ years of experience delivering measurable value across Retail/CPG and US Healthcare engagements. I consistently lead requirements gathering, stakeholder workshops, and Agile ceremonies to translate business goals into actionable roadmaps.

At my current role I managed multiple concurrent transformation projects, producing BRDs/FRDs, sprint dashboards, risk logs and PIRs that improved cross-team visibility and reduced escalations. I led UAT and training efforts that raised adoption and cut post-go-live incidents substantially.

I have driven initiatives such as inventory optimization, loyalty platform enhancements, omnichannel retail integration and healthcare digitisation—each improving metrics like stock accuracy, customer retention, fulfilment visibility and operational delays. I also contributed to pre-sales and helped secure new client engagements.

I mentor junior consultants, champion Agile best practices, and hold certifications in Agile and Project Management. I seek roles where I can continue to streamline processes, lead cross-functional teams, and deliver strategic outcomes.