Aman Kumar

I am a dedicated finance professional with extensive experience in process delivery and accounting operations. Currently, I serve as a Process Delivery Specialist at IBM India, where I manage customer orders, billing, and compliance with international regulations. My role involves ensuring accuracy in order processing and providing exceptional customer service, which has honed my ability to collaborate effectively across departments.

Prior to my current position, I worked as a Senior Process Associate at Genpact, focusing on accounts receivable and cash application. I successfully processed payments, resolved disputes, and maintained meticulous records, contributing to the efficiency of the Order-to-Cash process. My commitment to continuous improvement is reflected in my ability to create standard operating procedures and train new team members.