At IBM INDIA PVT LTD, I handled month-end, half-yearly, and year-to-date financial closing activities, including IFRS and 0L ledger procedures in SAP and CMVM.
I prepared, reviewed, and posted journal entries, reconciled balance sheet accounts, and investigated ledger-to-subledger variances. I also compiled management reporting packs covering cost, operating cash flow, inventory, plant, and specialty reporting.
In the Project Support Hub Team, Testing (Pre-Consolidation), I managed data extraction and synchronization from SAP cFIN S/4HANA to BPC, EPM, and AO, and performed monthly FI balance reconciliations. I also reconciled data across CO, FI, and AVL and worked with F&A teams on intercompany mismatches.
As a Process Delivery Specialist, I supported end-to-end auditing and compliance for high-volume orders using Salesforce, Hue Data Lake, and Marketing Cloud, maintaining a 100% compliance rate and zero-defect delivery. Earlier, as a Virtual customer support associate at Amazon India PVT. LTD, I handled customer questions and technical issues across phone, email, and chat.
