Open to opportunities

Amani Razik

@amanirazik

Message

Results-driven administrator with extensive experience in business support.

Egypt

Message

What I'm looking for

I seek a role that values strategic support and operational efficiency.

I am a highly skilled professional with over 20 years of experience in providing strategic business support to global corporations, including Ericsson. My expertise spans multiple functional areas such as employee contract management, procurement support, compliance, and auditing policies. I have a strong foundation in HR-related processes and have developed a comprehensive skill set that enhances operational efficiency.

Throughout my career, I have excelled in high-level administrative duties, maintaining accurate records, and providing project management and client communication support. My role at eFleet Management allowed me to collaborate closely with the COO to develop the company manual, optimizing internal processes and improving overall operational efficiency. I am committed to delivering high-level business support across various industries, leveraging my operational expertise and strategic problem-solving skills to contribute meaningfully to any dynamic business.

Experience

Work history, roles, and key accomplishments

Contract Administrator

Ericsson Specialized Center for Communication and Informatio

Jul 2022 - May 2024 (1 year 10 months)

Managed employee contracts, ensuring compliance and proper documentation. Oversaw petty cash management and coordinated medical insurance for employees. Played a key role in crisis management during the Sudan Crisis, facilitating communication and support for employees.

Contract Management Petty Cash Employee Relations Database Management

Account Manager - SME

eFleet Management Company

Nov 2020 - Jul 2022 (1 year 8 months)

Procured new clients and managed their accounts, ensuring customer satisfaction and retention. Coordinated vehicle dispatch and handled client invoicing, contributing to a 20% increase in account renewals.

Client Management Procurement Billing Cross Functional Collaboration Customer Satisfaction Sales Target Achievement

Administrator

eFleet Management Company

Nov 2019 - Nov 2020 (1 year)

Provided administrative support across various departments, managed internal documents, and assisted in HR functions. Developed the company's comprehensive manual, enhancing operational efficiency.

Document Management Database Management Administrative Support Report Preparation Travel Coordination