Looking for a job

Amandla Jerome

@amandlajerome

Message

I deliver customer-focused retail, sales, and scheduling support.

United States

Message

What I'm looking for

I'm looking for a customer-focused role where I can support sales, resolve customer needs, stay organized, and apply my digital marketing and e-commerce training to create strong customer experiences.

I've supported customer experiences at Paris Parker Salon, coordinating client appointments and scheduling needs.

At TJ Maxx, I resolved customer concerns, handled high-volume transactions, organized merchandise, and trained and mentored more than five new team members.

At GNC, I opened and closed the store, managed cash and deposits, recommended products through consultative selling, and monitored inventory. I've also completed Google's Digital Marketing & E-commerce Professional Certificate, building skills in social media, e-commerce, analytics, and customer engagement.

Experience

Work history, roles, and key accomplishments

Appointment Scheduling

Paris Parker Salon

Dec 2025 - Jun 2026 (6 months)

Scheduled client appointments and supported an organized customer experience. Communicated with clients to coordinate appointment needs and scheduling.

Appointment Scheduling Client Communication Organization

Merchandise Associate / Cashier

TJ Maxx

Sep 2022 - Dec 2025 (3 years 3 months)

Trained and mentored 5+ new team members to support successful onboarding and consistent store procedures. Resolved customer concerns efficiently while maintaining positive customer experiences.

Customer Service Training Mentorship Cash Handling Returns Merchandising Plan O Grams Inventory Teamwork

Cashier / Sales Associate (Key Holder)

GNC

Sep 2021 - Sep 2022 (1 year)

Opened and closed the store, including cash drawer management and deposits. Recommended products based on customer needs and supported consultative selling and upselling.

Cash Management Sales Upselling Inventory Management Product Rotation Store Operations Customer Service

Education

Degrees, certifications, and relevant coursework

Coursera

Google Digital Marketing & E-commerce Professional Certificate, Digital Marketing & E-commerce

Completed the Google Digital Marketing & E-commerce Professional Certificate, developing foundational knowledge of digital marketing and e-commerce strategies.