Alonna Pressley
@alonnapressley
I process high-volume insurance claims and patient accounts with accurate, remote customer support.
United StatesWhat I'm looking for
I've supported patients, insurance carriers, and internal teams across claims processing, medical billing, insurance verification, and customer service for more than 15 years.
At RTR Financial Services, I analyze automobile and workers' compensation claims, process and document 60–80+ claims daily, resolve issues with carriers and adjusters, and train new employees on workflows and documentation standards.
My healthcare experience includes Labcorp, Mercy Catholic Medical Center, and pediatric offices, where I handled patient billing, eligibility, referrals, prior authorizations, scheduling, payments, ICD-10/CPT updates, and HIPAA-compliant records in systems including Epic, Allscripts, OnBase, and VMware.
Experience
Work history, roles, and key accomplishments
Insurance Claims Analyst
RTR Financial Services
Jul 2024 - Jun 2026 (1 year 11 months)
Analyzed automobile and workers' compensation insurance claims, processed 60-80+ claims daily, and communicated with insurance companies to resolve issues. Trained new hires on workflow procedures and documentation standards.
Education
Degrees, certifications, and relevant coursework
DeVry University
Associate of Applied Science, Health Information Technology
Pursuing an Associate of Applied Science in Health Information Technology.
Thompson Institute
Technical Diploma, Medical Office Assistant
Earned a Technical Diploma in Medical Office Assistant.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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