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@amandavanvalkenburg
Dedicated customer service specialist with strong organizational skills.
I'm Amanda VanValkenburg, a customer service specialist with extensive experience in various roles across different industries. Currently, I work at Ultra Aluminum, where I manage office stock, assist with data entry, and ensure customer satisfaction through effective communication. My ability to multitask and stay organized has been key to my success in this fast-paced environment.
Previously, I held positions in manufacturing and retail, where I honed my skills in team leadership, training, and operational efficiency. My experience as a store manager at DEB allowed me to develop strong managerial skills, including hiring, training, and maintaining sales goals. I thrive in environments that challenge me and provide opportunities for growth and advancement.
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Work history, roles, and key accomplishments
Ultra Aluminum
Nov 2019 - Present (6 years)
Managed office inventory, including ordering supplies and organizing corporate meeting lunches. Handled customer inquiries, directed calls, and processed sales orders by coordinating with the production team.
SA Automotive
Sep 2017 - Present (8 years 2 months)
Operated industrial machinery such as presses, pickers, pallet jacks, and balers while adhering to safety regulations. Assembled products, parts, and orders, and trained new employees on machine operation.
Spring Arbor Coating
Oct 2014 - Present (11 years 1 month)
Operated high-speed machinery in the assembly area, consistently meeting production targets. Trained new team members on machine operation and coordinated with high-low drivers for product supply.
DEB
May 2012 - Present (13 years 6 months)
Managed all aspects of store operations, including hiring, training, and scheduling staff. Oversaw sales goals, conducted loss prevention, and ensured high levels of customer service.
Degrees, certifications, and relevant coursework
Diploma, General Studies
Completed required coursework to earn a high school diploma.
Software and tools used professionally
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