Amanda Miranda

I’m a highly organized, detail-oriented administrative professional with 7+ years of experience in office support, client communication, and records management. I’m known for professionalism, strong multitasking abilities, and delivering excellent customer service in fast-paced environments.

In my recent role as a Remote Communications Specialist, I managed high-volume inbound and outbound calls, emails, and text communications. I maintain accurate records of customer interactions, coordinate communication between departments, confirm appointments, and provide scheduling updates while staying productive in a remote setting.

Earlier, I supported daily store operations as an Assistant Manager—handling employee scheduling, administrative reporting, inventory and sales documentation, and onboarding support. Before that, as an Administrative Assistant, I scheduled appointments using Dentrix, verified insurance information, processed payments and billing, and handled confidential patient information in compliance with HIPAA standards.