Open to opportunities

Amanda Galvan

@amandagalvan

Versatile office manager and certified medication technician delivering compassionate patient care and efficient retail operations.

United States

Message

What I'm looking for

I seek roles combining healthcare and administrative responsibilities where I can support patient care, improve office operations, mentor staff, and grow professionally in a collaborative, patient-centered environment.

I am a versatile office manager and certified medication technician with two years of experience across healthcare and retail settings, skilled in front desk operations, EMR maintenance, medication assistance, and team supervision. I consistently improve operational efficiency, train staff, and uphold HIPAA and patient-care standards while delivering empathetic, individualized support.

In retail leadership roles I drove sales, managed inventories, handled cash procedures, and implemented training programs; in home- and clinic-based care I provided ADL support, vital-sign monitoring, medication management, and end-of-life comfort, earning recognition for dependable, high-quality performance.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager

Current

Dunham's Sports

Nov 2024 - Present (1 year 4 months)

Assisted in daily store operations and supervised staff to improve productivity, managed inventory controls and cash procedures, and supported sales strategies to enhance customer satisfaction and reduce shrinkage.

retail management Staff Training Inventory Control POS Cash Handling Sales Analysis Vendor Relations Customer Service

Current

Personal Care Assistant

Current

Private Care

Jan 2022 - Present (4 years 2 months)

Provided personalized in-home patient care including ADLs, medication assistance, vital sign monitoring, and mobility support while maintaining accurate medical records and adhering to HIPAA and infection-control protocols.

Patient Care Medication Management Vital Signs ADLS Mobility

Store Manager

Dollar General

Jul 2022 - Jul 2025 (3 years)

Oversaw all store operations including sales growth initiatives, inventory and budget management, staff recruitment and training, and implementation of merchandising and customer service standards to drive profitability.

Store Management Inventory Management Team Leadership P&L management Merchandising Scheduling Customer Service

Office Manager

Lakeview Health

Jul 2024 - Oct 2024 (3 months)

Managed front desk operations and EMR maintenance, coordinated appointments and referrals, processed payments and insurance verifications, and supported clinical staff to improve patient throughput and administrative accuracy.

Office Management EMR Patient Scheduling Insurance Verification Medical Billing HIPAA compliance Patient Intake Clerical Support

In Home Care Provider

Private

Sep 2018 - Sep 2020 (2 years)

Delivered in-home care to clients including ADLs, medication administration, mobility assistance, meal preparation, and documentation of health status while coordinating with healthcare teams and families.

Home Care ADLS Vital Signs Documentation Mobility Care Coordination