Amaka Ucha

I’m an organized, detail-oriented professional with extensive experience in administrative and customer support, as well as project coordination. I’m proficient in managing emails, calendars, data entry, and appointment scheduling, and I use tools like Google Workspace, Microsoft Office, Trello, and Asana to improve operational efficiency.

In my current role, I serve as a Short Term Rentals Virtual Assistant/Co-host Airbnb/Upwork, co-hosting and managing 3 active Airbnb listings. I oversee guest communication, pricing, and day-to-day operations, including multi-platform calendar sync, availability, and listing optimisation daily.

I review booking requests, process reservations, and coordinate cancellations and modifications approvals. I also coordinate turnover schedules with cleaners and maintenance between guest stays, monitor guest reviews, address complaints promptly, and encourage positive feedback.

Previously, as an Administrative Assistant at STAV LTD, I managed and organized office files and documents, handled professional email correspondence, and maintained accurate data entry for inventory, orders, and transactions. Earlier, as an Administrative Assistant / Account Officer at Memose International LTD, I maintained financial records, reconciled daily transactions, and organized digital and physical filing systems—bringing strong attention to detail and dependable reporting to every assignment.