Looking for a job

offiong massodih

@offiongmassodih

Message

I support short-term rental operations and exceptional guest experiences remotely.

Nigeria

Message

What I'm looking for

I'm looking for a remote short-term rental operations role where I can support guest communication, calendar and listing management, turnover coordination, and reliable day-to-day property workflows.

I support short-term rental owners and property management teams by delivering exceptional guest communication, calendar management, listing optimization, turnover coordination, and day-to-day property operations across Airbnb, VRBO, and Booking.com.

Through my independent client and operations practice, I coordinate workflows, resolve operational challenges, and build strong client relationships through proactive, timely communication. I also recruit, onboard, and coordinate remote support teams while maintaining high service standards and consistent guest experiences.

I bring a proactive, detail-oriented, and solutions-driven approach that helps reduce operational workload, improve guest satisfaction, increase five-star reviews, and keep short-term rental businesses running efficiently. My focus is simple: creating seamless operations behind the scenes so hosts can scale with confidence and guests enjoy an outstanding stay.

Experience

Work history, roles, and key accomplishments

Current

Director of Client & Operations Services

Current

Self-Employed

Jan 2019 - Present (7 years 7 months)

Managed multiple concurrent client engagements while coordinating timelines, communication, and operational workflows. Built a referral-driven client base through consistent service delivery and proactive communication.

Client Relationship Management Project Management Scheduling Correspondence Documentation Administrative Coordination

Computer Instructor

Institute of Continuing Education (ICE)

Jan 2013 - Dec 2014 (1 year 11 months)

Managed scheduling, records, and administrative documentation with strong attention to organisation and accuracy. Coordinated multiple responsibilities simultaneously, including reporting, student support, and operational administration.

Scheduling Records Management Administrative Support Reporting Student Support Time Management

Secretary

National Anti-Corruption Volunteer Corps (NAVC)

Jan 2013 - Dec 2014 (1 year 11 months)

Prepared meeting records, official correspondence, and operational documentation with accuracy and attention to detail. Coordinated scheduling, filing, and records management activities while supporting day-to-day administrative operations.

Correspondence Documentation Scheduling Filing Records Management Administrative Support