Amaka Martha Ugwumba
@amakamarthaugwumba
University Outreach Recruiter connecting students with opportunity and guiding them through admissions while driving qualified leads.
United StatesWhat I'm looking for
I’m a University Outreach Recruiter focused on connecting prospective students with transformative educational opportunities and guiding them through the university admissions process. I work with the goal of turning interest into real, prepared candidates for each next step.
Before and alongside my outreach role, I spent the last two years working as an appointment setter and lead generation specialist, helping businesses keep their sales pipelines active. I don’t just reach out to prospects—I have real conversations, understand needs, handle objections, and improve conversion through better outreach strategies.
I started out in customer support, which shaped how I build trust, communicate clearly, and deliver consistent results. I’m detail-oriented, easy to work with, comfortable taking initiative, and I enjoy collaborating with a team while actively getting things done.
Experience
Work history, roles, and key accomplishments
Expert in university outreach and recruitment, I excel in connecting prospective students with transformative educational opportunities and guiding them through the university admissions process.
Performed appointment setting for a support community, helping drive outreach and schedule meetings to support business growth.
Provided virtual assistance with a focus on sales support and lead generation to help drive business pipeline.
As a customer support specialist, I ensured customer satisfaction by resolving issues quickly and effectively
Built strong customer relationships, leading to repeat purchases
Reduced response and resolution times
Maintained high customer ratings and positive feedback
Helped increase sales through product recommendations and upselling
Handled high volumes of inquiries while keeping quality service
Education
Degrees, certifications, and relevant coursework
Lagos State University
Industrial relations and personnel management
Lagos State University
Industrial Relations and Personnel Management
Studied industrial relations and personnel management at Lagos State University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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