Open to opportunities

ALYSSON CORREIA DE CASTRO

@alyssoncorreiadecast

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Operations & coordination professional with 20+ years leading bilingual education programs and multi-site logistics.

Brazil

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What I'm looking for

I’m looking for remote operations, coordination, or programme management roles where I can design scalable processes, document clear SOPs, and lead cross-stakeholder workflows with compliance-minded precision.

I’m an operations and coordination professional with 20+ years managing academic programmes, leading large teams, and overseeing complex multi-site logistics in bilingual and international education environments. I design and implement operational systems from scratch, scale processes without increasing headcount, and maintain compliance under high-stakes regulatory standards.

I currently manage online education content consumed by 41,600+ students across multiple international platforms, publishing and structuring 20+ online courses. I run the full content operations cycle—curriculum design, production scheduling, publication management, and performance analysis—while providing student support and consistent written communication at scale.

Earlier, I built and managed end-to-end exam operations as a Cambridge English centre manager, scaling candidate volume from fewer than 30 per cycle to over 100 without increasing exam-day staffing. I’ve also owned full academic operations as an academic coordinator and led teacher development for 50+ educators, with a calm, organized, documentation-first approach that prioritizes operational clarity.

Experience

Work history, roles, and key accomplishments

Current

Online Education Manager

Current

Self-Employed

Jan 2018 - Present (8 years 5 months)

Designed, structured, and published 20+ online courses across multiple international platforms, reaching 41,600+ enrolled students. Managed the full content operations cycle and scaled student support and reporting using platform engagement/completion metrics.

Online Course Development Curriculum Design performance reporting KPI Tracking Process Automation

Cambridge Exams Centre Manager

Authorised Cambridge English Centre

Jan 2015 - Jan 2019 (4 years)

Built and managed end-to-end Cambridge exam operations, scaling candidate volume from under 30 per cycle to 100+ without increasing exam-day staffing. Expanded to 9 partner centres across 5 Brazilian states, maintained compliance, and handled secure materials, multi-carrier logistics, and incident resolution under strict deadlines.

Compliance Management Google Sheets Google Calendar Candidate Tracking Staff Training

Bilingual School Academic Coordinator

Private Bilingual School

Jan 2009 - Jan 2018 (9 years)

Owned academic operations for a private bilingual English programme, managing the academic calendar, room allocation, teacher assignment, and staffing changes. Led a team of 50+ teachers through structured evaluation and training cycles, and tracked KPIs such as retention, attendance, and Cambridge exam outcomes.

Academic Operations Workforce Planning Student Placement Processes KPI Tracking

English Teacher

Various Bilingual and International Schools

Jan 2000 - Jan 2016 (16 years)

Taught English to children, teenagers, and adults using communicative and exam-oriented approaches aligned to Cambridge English qualifications. Collaborated with academic teams to support bilingual programme delivery and manage assessment cycles.

English language teaching Cambridge English Preparation Lesson planning Communicative Approach Student Support Bilingual Programme Delivery Classroom Documentation