At Emerson Electric Asia Ltd., I manage customer accounts through collection calls and email follow-ups for past-due invoices, contributing to the recovery of outstanding payments.
I research account discrepancies, resolve payment disputes, and support deduction clearing. I also review balances and payment histories to inform decisions about order holds and shipment releases.
I recommend customer credit limits based on financial analysis and payment behavior, and maintain account records and payment statuses in JDE.
I coordinate financial documentation for customers and generate weekly held-order reports for upper management. My background includes seven years of experience in accounts receivable, collections, dispute resolution, and financial record management.
