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Frezalva Rodher

@frezalvarodher

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Experienced accounts receivable specialist with a focus on financial reconciliation.

Philippines

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What I'm looking for

I am looking for a role that allows me to leverage my expertise in accounts receivable while contributing to a dynamic team focused on financial excellence and customer satisfaction.

I am a dedicated accounts receivable specialist with extensive experience in managing collections, financial reconciliation, and customer relationship management. My career has been marked by a commitment to ensuring timely payments and resolving disputes effectively. I have a proven track record of exceeding collection targets and enhancing cash flow for organizations.

Throughout my professional journey, I have held senior roles at reputable companies such as Sourcefit and Medallia Inc., where I successfully managed invoice delivery and account reconciliation processes. My expertise in ERP and accounting software, including SAP and Oracle, has enabled me to streamline operations and improve efficiency. I take pride in my ability to collaborate with cross-functional teams to address contractual updates and resolve outstanding credits.

Experience

Work history, roles, and key accomplishments

Sr. Accounts Receivable Specialist

Medallia Inc.

Jan 2023 - Jun 2024 (1 year 5 months)

Managed invoice delivery, account reconciliation, and payment follow-ups. Ensured timely updates of Statements of Account and resolved outstanding credits or aged balances. Collaborated with order management, billing, and sales teams.

Invoice Management Account Reconciliation Customer Relationship Management

Sr. Accounts Receivable Specialist

Sourcefit

Sep 2023 - Jan 2024 (4 months)

Account Reconciliation Customer Relationship Management

Sr. Collector – Accounts Receivable

MAERSK GSC

Jul 2017 - Sep 2022 (5 years 2 months)

Led collection efforts to maintain 100% payment compliance. Delivered account status reports to headquarters for top clients and executed a successful data recovery project for dormant accounts.

Collections Account Recovery Reporting Client Management

Collection Consultant

ACQUIRE Asia

Oct 2015 - Apr 2016 (6 months)

Managed collections through emails and calls, focusing on reconciling accounts to minimize open credits. Ensured updated Statements of Account and reported account statuses to managers.

Collections Account Reconciliation Email Communication Reporting Client Management

Sr. Specialist – Collections

XEROX

Mar 2015 - Oct 2015 (7 months)

Handled business-to-business collections, resolving disputes and billing queries. Maintained a multi-risk portfolio, ensuring timely collections and customer satisfaction.

Collections Dispute Resolution Billing Customer Satisfaction Portfolio Management

Outbound/Inbound Collector

CBE Companies

May 2013 - Mar 2015 (1 year 10 months)

Specialized in high-risk portfolios, including accounts with up to five years of delinquency. Worked on business-to-business and consumer accounts for major clients.

Collections Client Management

Outbound/Inbound Collector

SYKES

Jun 2009 - May 2013 (3 years 11 months)

Delivered effective collection strategies for clients like General Motors and Bank of America. Managed first- and third-party collections through email and call campaigns.

Collections Email Campaigns Client Management

Education

Degrees, certifications, and relevant coursework

San Jose Community College

Bachelor of Arts, Economics

2004 - 2008

Completed a Bachelor of Arts in Economics, focusing on economic theories, financial systems, and analytical skills necessary for effective financial management.