Open to opportunities

Alyssa Fisher

@alyssafisher

Message

Healthcare administrative professional skilled in patient portal systems and appointment scheduling.

United States

Message

What I'm looking for

I’m looking for a healthcare administrative role where I can manage patient records and portals (PCC/Tiger), schedule appointments, and support smooth patient experiences using strong organization, communication, and dependable follow-through.

I bring a healthcare-focused administrative background, including EMT certification and a strong academic foundation in Microbiology and Biology. I’m detail-oriented with confidential documentation and patient charts/labels, and I enjoy creating smooth experiences for patients and families through clear communication.

In my roles as a Receptionist/Medical Record Assistant and appointment & transfer consultant, I’ve organized/labeling confidential medical files, uploaded lab work and consultation notes in patient portals (PCC/Tiger), scheduled patients with provider specialties, managed call lines, and supported transportation setup for appointments and transfers (including dialysis). I’m dependable, adaptable, and motivated to keep improving through problem-solving, active listening, and effective time management.

Experience

Work history, roles, and key accomplishments

Clinic Appointment Scheduler

The CORE Institute

Oct 2023 - Feb 2024 (4 months)

Scheduled patients to meet with providers across multiple specialties including orthopedics, neurology, pain management, vascular/vein clinics, and podiatry. Managed call lines, handled prescription refill requests, and coordinated appointment scheduling.

Prescription Refills Patient Communication Appointment Coordination Scheduling Problem Solving

Home Care Scheduling Assistant

Select Home Care

Sep 2023 - Oct 2023 (1 month)

Scheduled OT/PT/wound care consultations for patients across the valley and coordinated relevant appointments. Ordered medical supplies through Swift to support ongoing patient care needs.

Appointment Scheduling OT PT Coordination Wound Care Scheduling Swift (Supply Ordering)Call Handling Patient Coordination Scheduling Accuracy

Medical Records Assistant

Wellsprings of Phoenix

Jul 2022 - May 2023 (10 months)

Organized and labeled confidential medical files and created patient charts and labels. Managed patient portal uploads, copied documents, handled phone reception, and coordinated transportation for appointments and hospital transfers.

Patient Charting Patient Portal Phone Reception Data Entry Appointment Coordination

Delivery Driver (DoorDash)

DoorDash

Feb 2021 - Jan 2022 (11 months)

Completed delivery assignments by picking up and dropping off food and grocery orders for customers. Managed pickup and drop-off tasks to meet delivery expectations.

order fulfillment Delivery Management Customer Service Time Management Problem Solving

Student Ambassador (Art)

Seward County Community College

May 2016 - Jan 2018 (1 year 8 months)

Served as an art department student ambassador by touring campus and meeting with prospective students and families. Coordinated lunchtime discussions with the Art Director based on students’ chosen areas of study.

Public Speaking Communication Customer Service Organization Time Management