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@alvingeneroso
Results-driven Senior Technical Product Owner with extensive Agile experience.
I am a Senior Technical Product Owner with over 5 years of experience leading digital product initiatives in enterprise environments. My expertise lies in SAFe Agile development, DevOps collaboration, and cross-functional leadership across global teams. I excel at translating customer and market requirements into prioritized product backlogs and user-centric features, ensuring that the products we develop meet the highest standards of quality and user satisfaction.
In my current role at Telstra, I have successfully managed multiple Agile teams, translating product vision into actionable user stories and features. I have a proven track record of improving product reliability and customer satisfaction through effective backlog management and collaboration with cross-functional teams. My ability to integrate the voice of the customer and analytics into product development has refined features and significantly enhanced user experience.
Throughout my career, I have demonstrated a commitment to driving innovation and optimizing systems. I have led initiatives that resulted in substantial improvements in system stability and incident resolution. I am passionate about fostering collaboration among diverse teams and am comfortable working across time zones to deliver high-impact solutions.
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Work history, roles, and key accomplishments
Telstra
Nov 2022 - Present (3 years)
Acted as Product Owner across multiple Agile teams, translating product vision into actionable user stories, features, and acceptance criteria aligned with SAFe Agile and DevOps practices. Managed and prioritized the product backlog, led backlog grooming sessions, and ensured traceability from requirements to test cases and UAT outcomes.
Telstra
Nov 2019 - Nov 2022 (3 years)
Delivered enhancements for public-facing services, improving reliability by 25% and satisfaction by 30%. Led backlog refinement, sprint execution, and documentation for platform upgrades.
Telstra
Jan 2014 - Nov 2019 (5 years 10 months)
Supported digital solution delivery by minimizing project delays and improving incident resolution by 20%. Promoted cross-department collaboration to drive innovation and system optimization.
TeleTech Holdings
Jan 2013 - Jan 2014 (1 year)
Led enterprise-wide OS and software deployments, improving system stability and reducing incidents by 35%. Delivered training programs that enhanced team productivity and reduced escalations.
Degrees, certifications, and relevant coursework
Bachelor of Science, Mechanical Engineering
Studied Mechanical Engineering at Mapua Institute of Technology, focusing on core engineering principles and applications. Completed coursework at the Intramuros Campus in Manila, NCR.
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